Help Center

How We Can Help

Welcome to the Help Center for My Online Maths Mentor. This page is here to provide guidance and support for students and parents using our online maths mentoring services.
If you have any questions about sessions, bookings or how the mentoring works, you can find helpful information below or contact us directly.

Booking a Session

Booking a maths mentoring session is simple. Once you contact us through the website, we will arrange a suitable time based on the student’s availability and learning needs.
Sessions are flexible and scheduled at times that work best for both the student and mentor.

Online Learning

All sessions are delivered remotely through Microsoft Teams or Zoom. This allows students to join lessons from home while still receiving interactive teaching, problem walkthroughs and clear explanations using digital tools.

Technical Support

To join a session, students only need:

• A stable internet connection

• A computer, tablet or laptop

• Access to Microsoft Teams or Zoom

If you experience any technical issues, please contact us and we will assist you.

Contact Support

If you need further assistance or have any questions about our tutoring services, please contact us through the website contact page. We are always happy to help.